Click on a match name to see detailed statistics — you'll find ball-by-ball data, possession, shots on target, and more. 1 BD Enable live score notifications in the app to receive push alerts the moment a goal is scored or a wicket falls.
Live video streaming is also available for select matches — look for the "Live Stream" icon next to the match. An account balance is required to access streaming.
- Close and Reopen the App — Force close the app completely from the background, then reopen it.
- Check your internet connection — The app may not load on a weak network connection.
- Check for updates — From the Play Store or 1 BD— Install the latest version from the -'s official website.
- Clear the App Cache — Go to your phone's Settings → Apps → 1 BD → Storage → Clear Cache.
- Restart your phone — Often, a simple restart is all it takes to fix the issue.
There are two ways to get a quick resolution:
- Reset Your Password: Click "Forgot Password?" on the login page. A verification code will be sent to your registered mobile number or email — use it to set a new password. The code is only valid for 10 minutes.
- Contact Support: Message us via Live Chat or at support@1bd.top. Provide your registered name and mobile number and your account will be unlocked promptly.
If it's been more than 15 minutes:
- Check your bKash/Nagad messages to confirm whether the transaction was successful.
- Note down your Transaction ID (TrxID) — you'll need it if you contact support.
- 1 BDContact -'s live chat with your TrxID and amount — most issues are resolved within 5 minutes.
A few things worth knowing if you're new:
- Minimum bet: Minimum bets on most live tables start from ৳100.
- Game Rules: Click the "?" icon next to any game to view its rules.
- Internet Speed: A minimum connection of 4 Mbps is required for good video quality.
- Session time: Keep track of how long you've been playing — use the Reality Check tool to stay in control.
- Return to Player (RTP): The RTP for each game is generally 95% or higher.
If your mobile number is still active:
- Click "Forgot Password?" on the login page.
- Enter your registered mobile number — you'll receive an OTP.
- Set a new password using your OTP.
What can happen if you break this rule:
- All accounts may be permanently closed.
- All earned bonuses and winnings may be forfeited.
- Recovering your original deposit amount can be complicated.